We are dedicated to providing a safe and enjoyable gaming environment for all our users. This policy outlines our commitment to responsible gaming practices, ensuring that our platform is used responsibly and with the well-being of our users in mind. By participating in contests and using our services, you agree to adhere to this Responsible Play Policy.
At Finepitch, responsible gaming is at the core of our values. We uphold principles that promote responsible participation in fantasy cricket contests. This includes measures to prevent excessive spending, self-exclusion options, age verification to ensure eligibility, and strict contest entry limits. We encourage users to play for entertainment purposes and not as a means to generate income. Our aim is to create an environment where users can enjoy the thrill of fantasy cricket while maintaining control over their gameplay and spending habits.
Participation in contests on our platform is restricted to individuals who are of legal age (18) in their respective jurisdictions. We require users to undergo age verification to confirm their eligibility. It is the responsibility of users to provide accurate and truthful information during registration. Individuals under the legal gambling age are strictly prohibited from using our services. We also encourage parents and guardians to monitor and restrict their children's access to our platform to prevent underage participation in fantasy cricket contests.
We understand that responsible gaming involves the ability to manage one's gameplay effectively. To support this, we offer self-exclusion options and cooling-off periods. Users can voluntarily exclude themselves from our platform for a specified duration to take a break and reevaluate their gaming habits. Cooling-off periods allow users to temporarily suspend their accounts and access, providing an opportunity for reflection and responsible play.
To maintain control over spending, users can set deposit limits and spending controls on their accounts. These tools enable users to establish financial boundaries and prevent excessive spending on our platform. We encourage users to use these controls responsibly to ensure that gaming remains an enjoyable form of entertainment without causing financial strain.
To promote responsible gameplay, we impose limits on the number of contests users can enter within a specified timeframe. These limits are designed to prevent excessive participation and maintain a balance between entertainment and responsible play. Users should adhere to these limits and prioritize gaming enjoyment over excessive contest entry.
We are committed to responsible advertising and marketing practices. Our promotional materials are designed to provide clear and transparent information about our services while avoiding any form of inducement to gamble irresponsibly. We do not target vulnerable individuals or minors with our marketing efforts, and we adhere to advertising guidelines to promote responsible play.
For users who believe they may be experiencing issues related to responsible gaming, we provide resources and information on seeking assistance. Users can access educational materials on responsible gaming and find links to organizations that offer support and counseling for gambling-related concerns. We encourage users to reach out to these resources if they need assistance.
If you have concerns about your own or another user's gaming behavior on our platform, we urge you to report your concerns to our responsible gaming support team. Your reports will be handled with sensitivity and confidentiality. Our team will assess the situation and provide guidance or take appropriate actions, if necessary.
We are committed to enforcing our responsible play policy and will take appropriate actions to ensure that all users adhere to responsible gaming practices. This includes monitoring user behavior, conducting investigations, applying penalties for violations, and implementing self-exclusion requests. Our goal is to maintain a safe and responsible gaming environment for all users.
We may update or modify this Responsible Play Policy at any time to reflect changes in our services, user feedback, or legal requirements. Any changes will be posted on our website, and the date of the most recent revision will be noted. Users are encouraged to review this policy periodically to stay informed about our responsible play guidelines.
If you have any questions, concerns, or inquiries regarding our responsible play policy or need assistance related to responsible gaming, please contact our responsible gaming support team at [email protected]. We are dedicated to promoting responsible play and ensuring the well-being of our users.
